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Client Service Manager
Ascensus
Remote · Kentucky, United States + 3 more
Ascensus is a US provider of recordkeeping and third-party administration for tax-advantaged retirement, education and healthcare savings plans, serving 16+ million savers.
Ascensus is the largest independent recordkeeping services provider and retirement plan third-party administrator in the United States. The firm delivers tax-advantaged savings solutions for retirement, education, and healthcare, working with financial institutions, state governments, advisors and employers. It reports more than $932 billion in assets under management and administration, serves over 16 million savers, and employs more than 5,000 associates across the United States. The company has been in operation for more than 45 years.
Its business rests on two principal service lines: independent recordkeeping for tax-advantaged savings plans and third-party administration of retirement plans. Both are, by the firm's account, the largest of their kind in the country. These are supported by purpose-built technology platforms intended to provide flexibility, scalability and security for partners and clients, alongside recordkeeping and plan administration systems, market insights and analytics, and a focus on data security.
Ascensus describes itself as a mission-driven organisation, with the stated aim that everyone should feel financially secure. It sets out three core values: People Matter, Quality First and Integrity Always. The firm emphasises partnership over competition, a client-centred approach, transparency in operations, and measuring success by the success of clients and partners rather than by assets.